Support knowledge base
Contact Support
Go to Customer Portal
English
English
Customer Alliance Academy
AI Reply 2.0 FAQ's
Dashboard
Analytics 360
Communication
Reviews
Reports
Define & Track
Settings
User settings
Deutsch
Customer Alliance Akademie
AI Reply 2.0 FAQ's
Dashboard
Analyse 360
Kommunikation
Bewertungen
Reports
Definieren & Verfolgen
Einstellungen
Benutzereinstellungen
Français
AI Reply 2.0 FAQ's
Customer Alliance Academy
Dashboard
Analyze 360
Communication
Avis
Rapport
Définir & suivre
Configuration
Paramètres utilisateur
Italiano
Accademia dell Customer Alliance
AI Reply 2.0 FAQ's
Dashboard
Analisi 360
Communication
Recensioni
Report
Definisci e traccia
Impostazioni
Impostazioni utente
Español
Academia de la Customer Alliance
AI Reply 2.0 FAQ's
Polski
AI features
Customer Alliance Academy
Dashboard
Communication
Analytics 360
Reviews
Reports
Define & Track
Settings
Back to home
Support knowledge base
English
English
Customer Alliance Academy
AI Reply 2.0 FAQ's
Dashboard
Analytics 360
Communication
Reviews
Reports
Define & Track
Settings
User settings
Deutsch
Customer Alliance Akademie
AI Reply 2.0 FAQ's
Dashboard
Analyse 360
Kommunikation
Bewertungen
Reports
Definieren & Verfolgen
Einstellungen
Benutzereinstellungen
Français
AI Reply 2.0 FAQ's
Customer Alliance Academy
Dashboard
Analyze 360
Communication
Avis
Rapport
Définir & suivre
Configuration
Paramètres utilisateur
Italiano
Accademia dell Customer Alliance
AI Reply 2.0 FAQ's
Dashboard
Analisi 360
Communication
Recensioni
Report
Definisci e traccia
Impostazioni
Impostazioni utente
Español
Academia de la Customer Alliance
AI Reply 2.0 FAQ's
Polski
AI features
Customer Alliance Academy
Dashboard
Communication
Analytics 360
Reviews
Reports
Define & Track
Settings
English
Customer Alliance Academy
Introduction to Customer Alliance - part 1
Introduction to Customer Alliance - part 2
Introduction to Customer Alliance - part 3
Customer Alliance Platform Detailed Overview
Customer Journey Mapping and Feedback Analysis Webinar Series
Monthly Tips
Register your interest here for upcoming webinars or group training
See more
AI Reply 2.0 FAQ's
FAQ's - How to use AI Reply 2.0
Dashboard
General overview
My KPI's
Analytics 360
Distribution
What is NPS and how to calculate it
Competitors
Alerts
Distribution settings
Statistics and how to interpret them
Text analytics
See more
Communication
Email subscribers
My customer list
Blocklist
Reviews
Feedbacks
AI reply assistant
Review stream
Deleting a review
Reports
Export
Email report
Define & Track
Targets
Settings
How to integrate our widget into your website
FAQs: Direct Reply and Review Management
In web/app surveys
How to connect with HolidayCheck API for direct reply
Survey builder
General
Direct reply with Google, Booking.com, Expedia and HolidayCheck reviews
Widget design
See more
User settings
How to add, change permissions or delete users
How to update your method of payment
User settings