--- title: "Meet Alli: Your AI Support Assistant " description: We’re excited to introduce Alli, our AI chatbot, now available directly on our platform! --- [Skip to content](https://support.customer-alliance.com/en/knowledge-base/say-hello-to-alli#main-content) [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new?hsLang=en) [Customer portal](https://support.customer-alliance.com/tickets-view?hsLang=en) ![Customer-Alliance-Horizontal-logo-on-light (2)](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2).png?width=260&height=260&name=Customer-Alliance-Horizontal-logo-on-light%20(2).png) Open main navigation Close main navigation - [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new) - [Customer portal](https://support.customer-alliance.com/tickets-view) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support knowledge base](https://support.customer-alliance.com/en/knowledge-base?hsLang=en) 2. [English](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en) 3. [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#customer-alliance-academy) # Meet Alli: Your AI Support Assistant ## We’re excited to introduce Alli, our AI chatbot, now available directly on our platform! ### **![](https://support.customer-alliance.com/hs-fs/hubfs/undefined.png?width=480&height=720&name=undefined.png)** Alli is here to make your journey with our product smoother, faster, and more intuitive by giving you the answers you need, right when you need them. --- #### **What Can Alli Do?** Alli is designed to handle **support and product-related queries** instantly. It has been trained using our **Resource Hub**, which means: - It can answer questions related to any of our knowledge base articles. - It can guide you to our **Resource Hub**, where you’ll find additional help. - It can direct you to create a **support ticket** if your query requires deeper assistance. - It can help you activate an **onboarding checklist** if you ever need a structured refresher of the product. Alli is all about reducing friction and empowering you to find answers quickly, without needing to wait on support. --- #### **Why This Matters** This is a key step in making our platform as **intuitive** as possible. Alli ensures that: - You are able to receive **immediate answers** to common questions. - Simple support requests are reduced, freeing up time for your more complex queries. - You always know where to go next—whether it’s following Alli’s guidance, creating a ticket, or walking through the onboarding checklist. --- #### **Next Steps** - Start chatting with Alli right inside the platform. - If the icon restricts you view of the platform, you can easily move the the icon to another place by dragging it with your cursor - Use it to answer your product questions or guide you to additional resources. - Share feedback on the answers so we can keep improving your experience. 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