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title: Deutsch | Support knowledge base
description: Deutsch
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1. [Support knowledge base](https://support.customer-alliance.com/en/knowledge-base)
2. [Deutsch](https://support.customer-alliance.com/en/knowledge-base/deutsch)

# Deutsch

## Customer Alliance Akademie

- [Customer Alliance Plattform-Schulung Deutsch](https://support.customer-alliance.com/en/knowledge-base/customer-alliance-plattform-schulung-deutsch)
- [Einführung in Customer Alliance: Teil 1](https://support.customer-alliance.com/en/knowledge-base/einf%C3%BChrung-in-customer-alliance-teil-1)
- [Einführung in Customer Alliance: Teil 2](https://support.customer-alliance.com/en/knowledge-base/einf%C3%BChrung-in-customer-alliance-teil-2)
- [Einführung in Customer Alliance: Teil 3](https://support.customer-alliance.com/en/knowledge-base/einf%C3%BChrung-in-customer-alliance-teil-3)
- [Einführung in Customer Alliance: Teil 4](https://support.customer-alliance.com/en/knowledge-base/einf%C3%BChrung-in-customer-alliance-teil-4)
- [Einführung in Customer Alliance: Teil 5](https://support.customer-alliance.com/en/knowledge-base/einf%C3%BChrung-in-customer-alliance-teil-5)
- [Monatliche Tipps](https://support.customer-alliance.com/en/knowledge-base/monatliche-tipps)
- [Kundenreise-Mapping und Feedback-Analyse Webinar Series](https://support.customer-alliance.com/en/knowledge-base/kundenreise-mapping-und-feedback-analyse-webinar-series)
- [Wichtigste Änderungen nach der Umstellung Ihres Accounts](https://support.customer-alliance.com/en/knowledge-base/wichtigste-%C3%A4nderungen-nach-der-umstellung-ihres-accounts)

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## AI Reply 2.0 FAQ's

- [FAQs – Wie verwende ich AI Reply 2.0?](https://support.customer-alliance.com/en/knowledge-base/faqs-wie-verwende-ich-ai-reply-2.0)
- [FAQ’S – Alles, was Sie über AI Reply 2.0 wissen müssen](https://support.customer-alliance.com/en/knowledge-base/faqs-alles-was-sie-%C3%BCber-ai-reply-2.0-wissen-m%C3%BCssen)

## Dashboard

- [Allgemeine Übersicht](https://support.customer-alliance.com/en/knowledge-base/allgemeine-%C3%BCbersicht)
- [Meine KPIs](https://support.customer-alliance.com/en/knowledge-base/meine-kpis)

## Analyse 360

- [Statistiken](https://support.customer-alliance.com/en/knowledge-base/statistiken)
- [Alerts](https://support.customer-alliance.com/en/knowledge-base/alerts-2)
- [Targets](https://support.customer-alliance.com/en/knowledge-base/targets-2)

## Kommunikation

- [Liste](https://support.customer-alliance.com/en/knowledge-base/liste)
- [Blockliste](https://support.customer-alliance.com/en/knowledge-base/blockliste)
- [E-Mail-Abonnenten](https://support.customer-alliance.com/en/knowledge-base/e-mail-abonnenten)

## Bewertungen

- [Auf Bewertungen von Google, Booking.com, Expedia und HolidayCheck direkt antworten](https://support.customer-alliance.com/en/knowledge-base/auf-bewertungen-von-google-booking.com-expedia-und-holidaycheck-direkt-antworten)
- [Neuer Review Stream](https://support.customer-alliance.com/en/knowledge-base/neuer-review-stream)
- [Bewertungsformular](https://support.customer-alliance.com/en/knowledge-base/bewertungsformular)
- [Feedbacks](https://support.customer-alliance.com/en/knowledge-base/feedbacks-3)

## Reports

- [Email](https://support.customer-alliance.com/en/knowledge-base/email)
- [So erstellen und exportieren Sie Berichte](https://support.customer-alliance.com/en/knowledge-base/so-erstellen-und-exportieren-sie-berichte)

## Definieren & Verfolgen

- [Feedbacks](https://support.customer-alliance.com/en/knowledge-base/feedbacks-1)
- [Textanalyse](https://support.customer-alliance.com/en/knowledge-base/textanalyse)

## Einstellungen

- [Allgemein](https://support.customer-alliance.com/en/knowledge-base/allgemein)
- [In-Web-/App-Umfragen](https://support.customer-alliance.com/en/knowledge-base/in-web-/app-umfragen)
- [Fragebogenerstellung](https://support.customer-alliance.com/en/knowledge-base/fragebogenerstellung)
- [Direkte Antwort](https://support.customer-alliance.com/en/knowledge-base/direkte-antwort)
- [So aktualisieren Sie Ihre Zahlungsmethode](https://support.customer-alliance.com/en/knowledge-base/so-aktualisieren-sie-ihre-zahlungsmethode)
- [Automatisierter Versand](https://support.customer-alliance.com/en/knowledge-base/automatisierter-versand)
- [Distribution](https://support.customer-alliance.com/en/knowledge-base/distribution-3)
- [Wie integriere ich ein Customer Alliance Widget in Ihre Website](https://support.customer-alliance.com/en/knowledge-base/wie-integriere-ich-ein-customer-alliance-widget-in-ihre-website)
- [Widget Design](https://support.customer-alliance.com/en/knowledge-base/widget-design-3)
- [Verteilung anpassen](https://support.customer-alliance.com/en/knowledge-base/verteilung-anpassen)
- [Distributions-Einstellungen](https://support.customer-alliance.com/en/knowledge-base/distributions-einstellungen)

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## Benutzereinstellungen

- [Berechtigungen von Benutzern hinzufügen, entfernen oder ändern](https://support.customer-alliance.com/en/knowledge-base/berechtigungen-von-benutzern-hinzuf%C3%BCgen-entfernen-oder-%C3%A4ndern)

- [English](https://support.customer-alliance.com/en/knowledge-base/english#main-content)

    - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/english#customer-alliance-academy)
    - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/english#dashboard)
    - [AI Hub](https://support.customer-alliance.com/en/knowledge-base/english#ai-hub)
    - [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/english#analytics-360)
    - [Communication](https://support.customer-alliance.com/en/knowledge-base/english#communication)
    - [Reviews](https://support.customer-alliance.com/en/knowledge-base/english#reviews)
    - [Reports](https://support.customer-alliance.com/en/knowledge-base/english#reports)
    - [Define & Track](https://support.customer-alliance.com/en/knowledge-base/english#define-track)
    - [Settings](https://support.customer-alliance.com/en/knowledge-base/english#settings)
    - [User settings](https://support.customer-alliance.com/en/knowledge-base/english#user-settings)
- [Deutsch](https://support.customer-alliance.com/en/knowledge-base/deutsch#main-content)

    - [Customer Alliance Akademie](https://support.customer-alliance.com/en/knowledge-base/deutsch#customer-alliance-akademie)
    - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/deutsch#ai-reply-2-0-faqs)
    - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/deutsch#dashboard)
    - [Analyse 360](https://support.customer-alliance.com/en/knowledge-base/deutsch#analyse-360)
    - [Kommunikation](https://support.customer-alliance.com/en/knowledge-base/deutsch#kommunikation)
    - [Bewertungen](https://support.customer-alliance.com/en/knowledge-base/deutsch#bewertungen)
    - [Reports](https://support.customer-alliance.com/en/knowledge-base/deutsch#reports)
    - [Definieren & Verfolgen](https://support.customer-alliance.com/en/knowledge-base/deutsch#definieren-verfolgen)
    - [Einstellungen](https://support.customer-alliance.com/en/knowledge-base/deutsch#einstellungen)
    - [Benutzereinstellungen](https://support.customer-alliance.com/en/knowledge-base/deutsch#benutzereinstellungen)
- [Français](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#main-content)

    - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#customer-alliance-academy)
    - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#ai-reply-2-0-faqs)
    - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#dashboard)
    - [Analyze 360](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#analyze-360)
    - [Communication](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#communication)
    - [Avis](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#avis)
    - [Rapport](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#rapport)
    - [Définir & suivre](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#définir-suivre)
    - [Configuration](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#configuration)
    - [Paramètres utilisateur](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais#paramètres-utilisateur)
- [Italiano](https://support.customer-alliance.com/en/knowledge-base/italiano#main-content)

    - [Accademia dell Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/italiano#accademia-dell-customer-alliance)
    - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/italiano#ai-reply-2-0-faqs)
    - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/italiano#dashboard)
    - [Analisi 360](https://support.customer-alliance.com/en/knowledge-base/italiano#analisi-360)
    - [Communication](https://support.customer-alliance.com/en/knowledge-base/italiano#communication)
    - [Recensioni](https://support.customer-alliance.com/en/knowledge-base/italiano#recensioni)
    - [Report](https://support.customer-alliance.com/en/knowledge-base/italiano#report)
    - [Definisci e traccia](https://support.customer-alliance.com/en/knowledge-base/italiano#definisci-e-traccia)
    - [Impostazioni](https://support.customer-alliance.com/en/knowledge-base/italiano#impostazioni)
    - [Impostazioni utente](https://support.customer-alliance.com/en/knowledge-base/italiano#impostazioni-utente)
- [Español](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol#main-content)

    - [Academia de la Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol#academia-de-la-customer-alliance)
    - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol#ai-reply-2-0-faqs)
- [Polski](https://support.customer-alliance.com/en/knowledge-base/polski)
- [AI features](https://support.customer-alliance.com/en/knowledge-base/ai-features)
- [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/customer-alliance-academy)
- [Dashboard](https://support.customer-alliance.com/en/knowledge-base/dashboard)
- [Communication](https://support.customer-alliance.com/en/knowledge-base/communication)
- [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/analytics-360)
- [Reviews](https://support.customer-alliance.com/en/knowledge-base/reviews)
- [Reports](https://support.customer-alliance.com/en/knowledge-base/reports)
- [Define & Track](https://support.customer-alliance.com/en/knowledge-base/define-track)
- [Settings](https://support.customer-alliance.com/en/knowledge-base/settings)
- [User settings](https://support.customer-alliance.com/en/knowledge-base/user-settings)
- [Italiano (1)](https://support.customer-alliance.com/en/knowledge-base/italiano-1)

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