---
title: Introduction to Customer Alliance - part 1
description: Introduction to Customer Alliance - part 1
---

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1. [Partner Support Knowledge base](https://support.customer-alliance.com/en/partner-support?hsLang=en)
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# Introduction to Customer Alliance - part 1

**Summary**

Welcome to Customer Alliance!

This is the first video in a three-part series that will give you a high-level overview of the platform and how to get started.

If you've seen the video before but are looking for a reminder about a specific section- have a look at the chapters below to navigate to wherever you need to go.

See you in Part II when you're ready!

**Chapters**

**0:00** Intro to Customer Alliance

**0:58** Logging in to the Platform

**1:27** Dashboard walkthrough

**1:57** Account Settings Overview

**2:06** Account Settings: Personal Details

**2:15** Account Settings: User Management

**2:51** Left-hand side Menu Walk Through

**3:17** Account Hierarchy explanation

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