--- title: Introduction to Customer Alliance - part 2 description: Welcome to Part II of III of your intro to Customer Alliance. In this video will be delving into more of our features, for an overview, have a look at our chapters below! --- [Skip to content](https://support.customer-alliance.com/en/knowledge-base/introduction-to-customer-alliance-part-2#main-content) [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new?hsLang=en) [Customer portal](https://support.customer-alliance.com/tickets-view?hsLang=en) ![Customer-Alliance-Horizontal-logo-on-light (2)](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2).png?width=260&height=260&name=Customer-Alliance-Horizontal-logo-on-light%20(2).png) Open main navigation Close main navigation - [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new) - [Customer portal](https://support.customer-alliance.com/tickets-view) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support knowledge base](https://support.customer-alliance.com/en/knowledge-base?hsLang=en) 2. [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/customer-alliance-academy?hsLang=en) # Introduction to Customer Alliance - part 2 ## Welcome to Part II of III of your intro to Customer Alliance. In this video will be delving into more of our features, for an overview, have a look at our chapters below! Hey again! Welcome to Part II of III of your intro to Customer Alliance. In this video will be delving into more of our features, for an overview, have a look at our chapters below! If you've seen the video before but are looking for a reminder about a specific section- have a look at the chapters below to navigate to wherever you need to go. See you in Part III when you're ready! **Chapters** **0:00** Exploring the Dashboard: My KPIs **1:10** Exploring the Dashboard: General Overview **2:13** Individual Location Data **2:59** Analytics 360: Statistics Overview **3:16** Analytics 360: Scores & Criteria **4:00** Analytics 360: Portals **4:10** Analytics 360: Messages     - [English](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#main-content) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#customer-alliance-academy) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#dashboard) - [AI Hub](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#ai-hub) - [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#analytics-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#communication) - [Reviews](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#reviews) - 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