--- title: "Introduction à Customer Alliance : Partie 1" description: Summary Bienvenue chez Customer Alliance ! Ceci est la première vidéo d'une série en trois parties qui vous donnera un aperçu général de la plateforme et comment débuter. 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[Français](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en) 3. [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#customer-alliance-academy) # Introduction à Customer Alliance : Partie 1 **Summary** Bienvenue chez Customer Alliance ! Ceci est la première vidéo d'une série en trois parties qui vous donnera un aperçu général de la plateforme et comment débuter. Si vous avez déjà vu la vidéo mais cherchez un rappel sur une section spécifique, consultez les chapitres ci-dessous pour naviguer là où vous le souhaitez. On se retrouve dans la Partie II quand vous serez prêt ! **Chapters** **0:00** Introduction à Customer Alliance **0:58** Connexion à la plateforme **1:27** Présentation du tableau de bord **1:57** Aperçu des paramètres du compte **2:06** Paramètres du compte : Détails personnels **2:15** Paramètres du compte : Gestion des utilisateurs **2:51** Présentation du menu latéral gauche **3:17** Explication de la hiérarchie des comptes Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. 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