--- title: "Introducci贸n a Customer Alliance: Parte III" description: Summary 隆Hola de nuevo! Ya casi tienes una visi贸n completa de Customer Alliance 馃殌 Este es el 煤ltimo video de una serie de tres partes que te dar谩 una visi贸n general de alto nivel de la plataforma y c --- [Skip to content](https://support.customer-alliance.com/en/knowledge-base/introducci贸n-a-customer-alliance-parte-iii#main-content) [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new?hsLang=en) [Customer portal](https://support.customer-alliance.com/tickets-view?hsLang=en) ![Customer-Alliance-Horizontal-logo-on-light (2)](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2).png?width=260&height=260&name=Customer-Alliance-Horizontal-logo-on-light%20(2).png) Open main navigation Close main navigation - [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new) - [Customer portal](https://support.customer-alliance.com/tickets-view) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support knowledge base](https://support.customer-alliance.com/en/knowledge-base?hsLang=en) 2. [Espa帽ol](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en) 3. [Academia de la Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#academia-de-la-customer-alliance) # Introducci贸n a Customer Alliance: Parte III **Summary** 隆Hola de nuevo! Ya casi tienes una visi贸n completa de Customer Alliance 馃殌 Este es el 煤ltimo video de una serie de tres partes que te dar谩 una visi贸n general de alto nivel de la plataforma y c贸mo empezar. Si ya has visto el video antes pero buscas un recordatorio sobre una secci贸n espec铆fica, echa un vistazo a los cap铆tulos a continuaci贸n para navegar hacia donde necesites ir. Si necesitas ayuda o te gustar铆a profundizar en alguna parte de nuestro producto, consulta nuestras gu铆as a continuaci贸n. Si est谩s experimentando dificultades t茅cnicas, nuestro equipo de soporte est谩 disponible para ayudarte en cualquier momento. 隆Mira el minuto 4:06 para una gu铆a de c贸mo contactar con ellos! 隆Feliz caza de comentarios! 鈽勶笍馃挋 **Chapters** **0:00** Informes: Exportaciones **0:22** Informes: Correos electr贸nicos **0:38** Transmisi贸n de rese帽as **1:38** Definir y Seguir **2:33** Configuraci贸n: General **3:00** Cuestionarios de CA: Constructor de encuestas **3:13** Lista de comunicaci贸n **3:23** Creaci贸n de tu correo electr贸nico de invitaci贸n a la encuesta **3:40** Rese帽as externas: Funci贸n de distribuci贸n **4:06** Solicitud de soporte Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.Yes No No results found - [English](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#main-content) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#customer-alliance-academy) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#dashboard) - [AI Hub](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#ai-hub) - [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#analytics-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#communication) - [Reviews](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#reviews) - [Reports](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#reports) - [Define & Track](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#define-track) - [Settings](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#settings) - [User settings](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#user-settings) - [Deutsch](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#main-content) - [Customer Alliance Akademie](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#customer-alliance-akademie) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#ai-reply-2-0-faqs) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#dashboard) - [Analyse 360](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#analyse-360) - [Kommunikation](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#kommunikation) - [Bewertungen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#bewertungen) - [Reports](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#reports) - [Definieren & Verfolgen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#definieren-verfolgen) - [Einstellungen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#einstellungen) - [Benutzereinstellungen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#benutzereinstellungen) - [Fran莽ais](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#main-content) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#customer-alliance-academy) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#ai-reply-2-0-faqs) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#dashboard) - [Analyze 360](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#analyze-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#communication) - [Avis](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#avis) - [Rapport](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#rapport) - [D茅finir & suivre](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#d%C3%A9finir-suivre) - [Configuration](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#configuration) - [Param猫tres utilisateur](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#param%C3%A8tres-utilisateur) - [Italiano](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#main-content) - [Accademia dell Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#accademia-dell-customer-alliance) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#ai-reply-2-0-faqs) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#dashboard) - [Analisi 360](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#analisi-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#communication) - [Recensioni](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#recensioni) - [Report](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#report) - [Definisci e traccia](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#definisci-e-traccia) - [Impostazioni](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#impostazioni) - [Impostazioni utente](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#impostazioni-utente) - [Espa帽ol](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#main-content) - [Academia de la Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#academia-de-la-customer-alliance) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#ai-reply-2-0-faqs) - [Polski](https://support.customer-alliance.com/en/knowledge-base/polski?hsLang=en) - [AI features](https://support.customer-alliance.com/en/knowledge-base/ai-features?hsLang=en) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/customer-alliance-academy?hsLang=en) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/dashboard?hsLang=en) - [Communication](https://support.customer-alliance.com/en/knowledge-base/communication?hsLang=en) - [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/analytics-360?hsLang=en) - [Reviews](https://support.customer-alliance.com/en/knowledge-base/reviews?hsLang=en) - [Reports](https://support.customer-alliance.com/en/knowledge-base/reports?hsLang=en) - [Define & Track](https://support.customer-alliance.com/en/knowledge-base/define-track?hsLang=en) - [Settings](https://support.customer-alliance.com/en/knowledge-base/settings?hsLang=en) - [User settings](https://support.customer-alliance.com/en/knowledge-base/user-settings?hsLang=en) - [Italiano (1)](https://support.customer-alliance.com/en/knowledge-base/italiano-1?hsLang=en) - [Ticket Listing](https://support.customer-alliance.com/tickets-view) - [Support Knowledge Base](https://support.customer-alliance.com/en/knowledge-base) - [Sign Out](https://support.customer-alliance.com/_hcms/mem/logout) [![Customer-Alliance-Horizontal-logo-on-light (2)-2](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2)-2.png?width=117&height=117&name=Customer-Alliance-Horizontal-logo-on-light%20(2)-2.png "Customer-Alliance-Horizontal-logo-on-light (2)-2")](https://www.customer-alliance.com/en/) Copyright 漏 2025, CA Customer Alliance GmbH