---
title: I miei KPI
description: "Sulla piattaforma, ti forniamo due sottosezioni per il nostro Dashboard. Sottosezioni: - I miei KPI: dashboard personalizzabile con i KPI selezionati. - Panoramica generale: visualizza gli indicatori"
---

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# I miei KPI

**Sulla piattaforma, ti forniamo due sottosezioni per il nostro Dashboard.**

**Sottosezioni:**

**- I miei KPI: dashboard personalizzabile con i KPI selezionati.**

**- Panoramica generale: visualizza gli indicatori predefiniti.**

**I miei KPI ti dà l'opportunità di personalizzare completamente la tua dashboard con i tuoi principali KPI. Per impostazione predefinita qui troverai i seguenti riquadri:**

- **Recensioni pubbliche Punteggio**
- **Recensioni**
- **Net Promoter Score**
- **competizione**
- **Invito e promemoria**
- **Panoramica dell'account secondario**

![](https://support.customer-alliance.com/hubfs/Knowledge%20Base%20Import/lh5.googleusercontent.com9aRk9LuWkYZGQRAgRJayPYYMCdt88ZgHdYkAdTb4ITseBQ7m_C1JDXoG_NwGkc_aRzcgeX6joYaat1XtvQjaK7YoNAL1QCk1bCE-1M6dwLxQKwOmypzXSpm3f_C.png)

### **Come aggiungere un nuovo riquadro o eliminare**

### **quello esistente**

**Se desideri aggiungere un nuovo riquadro, devi solo fare clic sul pulsante "Modifica" accanto all'etichetta Panoramica. Seleziona l'argomento che desideri venga visualizzato nella dashboard dall'elenco a discesa e aggiungilo.**

**Quando sei in modalità di modifica, puoi anche eliminare le tessere non necessarie facendo clic sul cestino nell'angolo in alto a destra della tessera. Essendo in questa modalità puoi anche organizzare gli argomenti selezionati nell'ordine che desideri.**

![](https://support.customer-alliance.com/hubfs/Knowledge%20Base%20Import/lh3.googleusercontent.comlHtNbrZfk3pNbFu8NiBPaKt7rEINGRPXKmqW9lXbu_GyuWeuj8eq3pM5KJ6l15EuxilXlpG7lLM0eSfClXI493NPLdNaGS0bulqJpnHHjaN9pZkZvvWGzQfMkzl.png)

### **Account secondari**

**Nel riquadro Panoramica degli account secondari, vedrai i risultati per tutti i diversi sondaggi in base all'intervallo di tempo selezionato nel filtro (dai un'occhiata allo screenshot qui sopra).**

**Puoi ordinare i contenuti di questa tabella semplicemente facendo clic su ciascun titolo (Punteggio, Recensioni, Tasso di commenti, Business NPS, Brand NPS). Ciò ti fornirà una rapida panoramica su quale sondaggio ha il punteggio migliore/peggiore per quella metrica.**

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