--- title: Exporter description: Cette section vous permet de générer des rapports personnalisables sous forme Excel ou PDF. Dans les cas où vous souhaitez présenter un rapport à vos collègues, nous vous recommandons d'utiliser les r --- [Skip to content](https://support.customer-alliance.com/en/knowledge-base/exporter#main-content) [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new?hsLang=en) [Customer portal](https://support.customer-alliance.com/tickets-view?hsLang=en) ![Customer-Alliance-Horizontal-logo-on-light (2)](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2).png?width=260&height=260&name=Customer-Alliance-Horizontal-logo-on-light%20(2).png) Open main navigation Close main navigation - [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new) - [Customer portal](https://support.customer-alliance.com/tickets-view) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support knowledge base](https://support.customer-alliance.com/en/knowledge-base?hsLang=en) 2. [Français](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en) 3. [Rapport](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#rapport) # Exporter **Cette section vous permet de générer des rapports personnalisables sous forme Excel ou PDF. Dans les cas où vous souhaitez présenter un rapport à vos collègues, nous vous recommandons d'utiliser les rapports PDF, car ils incluent des graphiques préconfigurés pour les rendre plus faciles à comprendre. ** **Toutefois, si vous souhaitez analyser des données ou comparer différentes périodes, par exemple, nous vous recommandons d'utiliser les rapports Excel dans ce cas. Vous pouvez simplement sélectionner la période et les critères individuels que vous souhaitez évaluer, et le rapport vous sera envoyé par e-mail. ** ![](https://support.customer-alliance.com/hubfs/Knowledge%20Base%20Import/lh5.googleusercontent.comySbjyPCFaAICMMO2tyqAn7Zxu74Y5fkrrFHSm5PQjC6WCxfHbSsAKnBLxioJXoPL5mSW7pxtcsOD-r72ytWDzGPzikG9DXjQnCW0DY5kup--hbWj7FMdQ9KNhoZ.png)Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.Yes No No results found - [English](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#main-content) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#customer-alliance-academy) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#dashboard) - [AI Hub](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#ai-hub) - [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#analytics-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#communication) - [Reviews](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#reviews) - [Reports](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#reports) - [Define & Track](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#define-track) - [Settings](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#settings) - [User settings](https://support.customer-alliance.com/en/knowledge-base/english?hsLang=en#user-settings) - [Deutsch](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#main-content) - [Customer Alliance Akademie](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#customer-alliance-akademie) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#ai-reply-2-0-faqs) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#dashboard) - [Analyse 360](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#analyse-360) - [Kommunikation](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#kommunikation) - [Bewertungen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#bewertungen) - [Reports](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#reports) - [Definieren & Verfolgen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#definieren-verfolgen) - [Einstellungen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#einstellungen) - [Benutzereinstellungen](https://support.customer-alliance.com/en/knowledge-base/deutsch?hsLang=en#benutzereinstellungen) - [Français](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#main-content) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#customer-alliance-academy) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#ai-reply-2-0-faqs) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#dashboard) - [Analyze 360](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#analyze-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#communication) - [Avis](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#avis) - [Rapport](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#rapport) - [Définir & suivre](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#d%C3%A9finir-suivre) - [Configuration](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#configuration) - [Paramètres utilisateur](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#param%C3%A8tres-utilisateur) - [Italiano](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#main-content) - [Accademia dell Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#accademia-dell-customer-alliance) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#ai-reply-2-0-faqs) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#dashboard) - [Analisi 360](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#analisi-360) - [Communication](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#communication) - [Recensioni](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#recensioni) - [Report](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#report) - [Definisci e traccia](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#definisci-e-traccia) - [Impostazioni](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#impostazioni) - [Impostazioni utente](https://support.customer-alliance.com/en/knowledge-base/italiano?hsLang=en#impostazioni-utente) - [Español](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#main-content) - [Academia de la Customer Alliance](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#academia-de-la-customer-alliance) - [AI Reply 2.0 FAQ's](https://support.customer-alliance.com/en/knowledge-base/espa%C3%B1ol?hsLang=en#ai-reply-2-0-faqs) - [Polski](https://support.customer-alliance.com/en/knowledge-base/polski?hsLang=en) - [AI features](https://support.customer-alliance.com/en/knowledge-base/ai-features?hsLang=en) - [Customer Alliance Academy](https://support.customer-alliance.com/en/knowledge-base/customer-alliance-academy?hsLang=en) - [Dashboard](https://support.customer-alliance.com/en/knowledge-base/dashboard?hsLang=en) - [Communication](https://support.customer-alliance.com/en/knowledge-base/communication?hsLang=en) - [Analytics 360](https://support.customer-alliance.com/en/knowledge-base/analytics-360?hsLang=en) - [Reviews](https://support.customer-alliance.com/en/knowledge-base/reviews?hsLang=en) - [Reports](https://support.customer-alliance.com/en/knowledge-base/reports?hsLang=en) - [Define & Track](https://support.customer-alliance.com/en/knowledge-base/define-track?hsLang=en) - [Settings](https://support.customer-alliance.com/en/knowledge-base/settings?hsLang=en) - [User settings](https://support.customer-alliance.com/en/knowledge-base/user-settings?hsLang=en) - [Italiano (1)](https://support.customer-alliance.com/en/knowledge-base/italiano-1?hsLang=en) - [Ticket Listing](https://support.customer-alliance.com/tickets-view) - [Support Knowledge Base](https://support.customer-alliance.com/en/knowledge-base) - [Sign Out](https://support.customer-alliance.com/_hcms/mem/logout) [![Customer-Alliance-Horizontal-logo-on-light (2)-2](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2)-2.png?width=117&height=117&name=Customer-Alliance-Horizontal-logo-on-light%20(2)-2.png "Customer-Alliance-Horizontal-logo-on-light (2)-2")](https://www.customer-alliance.com/en/) Copyright © 2025, CA Customer Alliance GmbH