--- title: Alerts description: Un aperçu de toutes les alertes se trouve dans la section Analytics 360°. Le nombre jaune à côté de l'élément de menu Alertes vous montre directement combien d'entre eux sont encore ouverts.  Dans le --- [Skip to content](https://support.customer-alliance.com/en/knowledge-base/alerts-5-1743070333033#main-content) [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new?hsLang=en) [Customer portal](https://support.customer-alliance.com/tickets-view?hsLang=en) ![Customer-Alliance-Horizontal-logo-on-light (2)](https://support.customer-alliance.com/hs-fs/hubfs/Customer-Alliance-Horizontal-logo-on-light%20(2).png?width=260&height=260&name=Customer-Alliance-Horizontal-logo-on-light%20(2).png) Open main navigation Close main navigation - [More support](https://support.customer-alliance.com/en/knowledge-base/kb-tickets/new) - [Customer portal](https://support.customer-alliance.com/tickets-view) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support knowledge base](https://support.customer-alliance.com/en/knowledge-base?hsLang=en) 2. [Français](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en) 3. [Analyze 360](https://support.customer-alliance.com/en/knowledge-base/fran%C3%A7ais?hsLang=en#analyze-360) # Alerts **Un aperçu de toutes les alertes se trouve dans la section Analytics 360°. Le nombre jaune à côté de l'élément de menu Alertes vous montre directement combien d'entre eux sont encore ouverts. ** ### **Flux** **Dans le flux, toutes les alertes ouvertes et fermées sont affichées. La fonction de filtrage peut être utilisée pour rechercher des plages horaires, des types d'alertes et des statuts spécifiques. ** **Au survol de la souris sur chaque alerte, les actions suivantes deviennent disponibles :** - **Voir les actions suggérées ou accéder à la revue associée** - **Ajouter une tâche : attribuez une tâche à vous-même ou à un collègue ** - **Changez le statut de l'alerte: une fois que vous l'avez traité, marquez-le comme terminé en sélectionnant "Résolu" dans le menu déroulant dans le coin supérieur gauche** ### **Statistiques** **L'onglet  Statistiques montre le nombre d'alertes générées dans un laps de temps sélectionné. Outre le nombre total d'alertes générées, le nombre d'insights ouverts (non résolus) et terminés (résolus) est affiché. Sur la base de ces chiffres, un taux de résolution est calculé.** Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. 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